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All Journal APTEKINDO Perfecting a Video Game with Game Metrics Bulletin of Electrical Engineering and Informatics Journal of Information Systems Engineering and Business Intelligence JOIN (Jurnal Online Informatika) Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Technopreneur (JTech) Jambura Journal of Informatics Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) El-Mujtama: Jurnal Pengabdian Masyarakat Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Jurnal Pengabdian Pada Masyarakat Eldimas
Lanto Ningrayati Amali
Universitas Negeri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Other

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Journal : Bulletin of Electrical Engineering and Informatics

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Business process monitoring system in supporting information technology governance Lanto Ningrayati Amali; Muhammad Rifai Katili; Sitti Suhada; Tri Alfandra Labuga
Bulletin of Electrical Engineering and Informatics Vol 10, No 5: October 2021
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v10i5.3147

Abstract

Information technology (IT) is essential in supporting an organization's business sustainability and growth, making it critically dependent on IT. Therefore, a focus on IT governance, consisting of leadership, organizational structure, and process ensuring that IT organization supports and expands the organizational strategies and goals is required. When the business supports the strategic significance of IT investment, the implementation of an IT strategy will lead to the adoption of an IT governance model. It will support and help the description of the benefit roles and responsibilities from IT systems and infrastructure. This paper aims to develop a business process monitoring system to support IT governance in improving user service and measuring organizational performance. The research method was the system development method with the Waterfall model. To measure the performance of the business process, the self-assessment method with performance matrix tools was applied. The study resulted in a business process monitoring system that can enhance the organization’s primary business process in services, supporting the said organization’s performance.
Co-Authors Ahmad Azhar Kadim Arif Dwinanto Edi Setiawan Fikran Mahmud Hanifah Mardlatillah Hilmansyah Gani I Wayan Gede Sandika I Wayan Gede Sandika Imam B. Buke Indhitya R Padiku Ishak Isa Karim Bahu Lanto Mohamad Kamil Amali Lillyan Hadjaratie M. Mahmuddin Manda Rohandi Mazida Ahmad Moh Ramdhan Arif Kaluku, Moh Ramdhan Arif Moh. Fadel Dengo Moh. Zulkifli Katili Mohamad Syafri Tuloli Mohammad Farhan Mongilong Mohammad Rifai Sali Muh. Rifai Katili Muhammad Ilham Akbar Muhammad Rifai Katili Muhammad Rifai Katili Mukhlisulfatih Latief Nancy Katili Nikmasari Pakaya Ntobuo, Nova Elysia Nurtianingrat Zees Randi Sudirman Rian Sulistio Ridha Alvariza Anwar Rifadli Bahsuan Robin Y. Hamlina Rochmat Mohammad Thohir Yassin Roviana H H Dai Roviana H. Dai Salahudin Olii Sali, Mohammad Rifai Sela Febrianti Wibowo Siiti Suhada Sitti Suhada Sri Nila Lahay Sri Nilawaty Lahay Sunarty Suly Eraku Tajuddin Abdillah Tri Alfandra Labuga Wandi Ismail Wiki Aji Putra Pena Wirahman Salsabil Husain Yogi Septiawan Nauko Zakaria, Alfian